Bonuses, Bets & Promotions
Pinnacle don’t have any welcome offers, sports promotions or free bets. Instead, the odds they offer are the main draw to the site, alongside their competitive margins and high payouts. We’re sure some people would prefer to have both, but considering the level of quality available here, trading bonuses for all of this does seem more than fair.If you’re unsure about these claims – which is understandable, a lot of bookmakers want to make big claims about the quality of their site –, then a detailed explanation of each of their major selling points is available through the homepage. Once again, it’s clear that Pinnacle is all about quality rather than gimmicks. And although we’re sure this will disappoint some, we think it should delight even more. In a way, better odds are surely the best bonus anyone can ask for when looking for a betting site.
They may be lacking in promotional variety but one area where Pinnacle certainly isn’t lacking for choice is in their betting markets. They offer so many different sports to bet on, from major football leagues like the La Liga, Serie A and the Premier League, to American sports leagues such as the NBA and NFL. These are all available alongside a massive amount of other options, including hockey, golf, rugby, tennis, snooker, and so on. You name it: it’s unlikely you’ll be left wanting regardless of your sporting tastes. Plus, this is all with excellent in-play betting options too.There are even entertainment betting options where you can predict the outcomes of TV shows, as well as a whole section of the site dedicated to e-sports. This features CS:GO, DOTA 2, League of Legends and Starcraft 2, alongside several other lesser known titles. This is one of the most comprehensive sets of betting options for this category we’ve ever seen. And, of course, there’s the dedicated casino section, which has a massive amount of slots, table games, video poker and live casino options for you to choose from.
At the time of writing, Pinnacle is working on a new mobile app for both iOS and Android users. However, that wasn’t available for us to look at. That doesn’t mean mobile users are left in the dark while that process is ongoing though: far from it. The mobile site can be found via a link at the bottom of the homepage and, although the accessibility of the app is an advantage, this is a pretty excellent way to enjoy the site on the go. It looks great, is easy to use and offers the ability to find live odds in a click, build a bet without even being logged on, as well as being able to fund your account from wherever you are. While we can’t wait for the app to be completed, we wouldn’t be too upset if this was how we had to experience Pinnacle on mobile indefinitely.
Live Streaming & Virtual Sports
Despite the site having great options when it comes to in-play betting, there is nothing in the way of live streaming at the moment. A lack of live streaming is fairly common, as it’s something that a lot of sites simply can’t manage. However, we do understand that some may be disappointed, even if we can’t criticise Pinnacle too harshly. After all, good live streaming remains relatively rare amongst most bookmakers.
Sadly, the same has to be said for virtuals too, which are also notable by their absence here. We really were surprised by this fact, considering how extensive the variety is in so many other areas of Pinnacle.
Payment and Withdrawal Methods
Now onto something much more positive here: Pinnacle does an excellent job of explaining everything you need to know regarding its payment types. The detail is actually far too extensive to be repeated here, with a huge amount of information regarding fees, processing times and other information all being available for the payment types on the site. However, we can say that the following payment methods are available at Pinnacle at the time of writing: Bank Transfer, Bitcoin, Boleto, Visa/Mastercard, Echeque, Ecopayz, iDebit, Instadebit, Instant Banking, Korean Won Local Transfers, MuchBetter, MB, Neosurf, Neteller, OXXO, Paysafecard, QIWI Wallet, Skrill, Sofort, Trustly and WebMoney. As you can see, this is a huge amount of options and a truly international selection. This is certainly an area where Pinnacle excels in terms of variety and explanations.
There’s also an Account Verification FAQ, which provides information on the hows and whys when it comes to uploading and verifying your documentation. This can include things like your passport, identity card, driver’s license, utility bills and more. This should pretty much answer all the questions you have with regards to banking. However, there is extra help should you need it, which handily brings us on to our following section…
Yes, if their extensive Help and FAQ sections don’t answer your questions, then you can get in touch with their excellent customer service team. They are available around the clock to help you with any issues you may have. In our experience, we found them to be fantastic in terms of their knowledge and the speed of their replies. In addition to the online live chat feature, there is also a phone number, an email address and social media channels where you can get support. When it comes to customer service, Pinnacle comes away with top marks.
Reliability and Security
You don’t get to be around for more than 20 years without getting a good reputation for being reliable and secure. However, for those who are curious, Pinnacle has two gaming license: a Malta Gaming License and a Curacao Gaming License. Encryption technology is also utilised to keep your documents and personal details safe. In addition to this, there is a dedicated responsible gaming section on the site. This includes a self-assessment tool, parental control information, links to organisations that help with gambling addiction, alongside the ability to set both risk and loss limits, self-exclusion breaks and deactivation. As far as actions to make responsible gaming a priority go, Pinnacle is pretty comprehensive. And when it comes to fair odds, it is not only something that you can be assured of but a key selling point of the site, and something they clearly take a lot of pride in.
While the things that Pinnacle is missing aren’t insignificant, they are all things that plenty of people don’t consider vital to their online betting experience. Perhaps they are deeply important to your betting experience and if that’s the case, then it’s a shame because this really is an excellent betting site.
For those who can live without the likes of sports promotions though, to give but one example, the upside is significant. There’s a reason Pinnacle is so loud and proud when it comes to its selling points. That’s because they really are what sets them apart from the pack. They even excel in surprising places, with e-sports being a clear example.
Pinnacle won’t hit everything on everybody’s list of things they want from a bookmaker but when they do hit, it’s quite often a perfect shot.