Bonuses, Bets & Promotions
Pinnacle don’t have any welcome offers, sports promotions or free bets. Instead, the odds they offer are the main draw to the site, alongside their competitive margins and high payouts. We’re sure some people would prefer to have both, but considering the level of quality available here, trading bonuses for all of this does seem more than fair.
Betting Markets
They may be lacking in promotional variety but one area where Pinnacle certainly isn’t lacking for choice is in their betting markets. They offer so many different sports to bet on, from major football leagues like the La Liga, Serie A and the Premier League, to American sports leagues such as the NBA and NFL. These are all available alongside a massive amount of other options, including hockey, golf, rugby, tennis, snooker, and so on. You name it: it’s unlikely you’ll be left wanting regardless of your sporting tastes. Plus, this is all with excellent in-play betting options too.
Mobile App
At the time of writing, Pinnacle is working on a new mobile app for both iOS and Android users. However, that wasn’t available for us to look at. That doesn’t mean mobile users are left in the dark while that process is ongoing though: far from it.
Live Streaming & Virtual Sports
Despite the site having great options when it comes to in-play betting, there is nothing in the way of live streaming at the moment. A lack of live streaming is fairly common, as it’s something that a lot of sites simply can’t manage. However, we do understand that some may be disappointed, even if we can’t criticise Pinnacle too harshly. After all, good live streaming remains relatively rare amongst most bookmakers.
Sadly, the same has to be said for virtuals too, which are also notable by their absence here. We really were surprised by this fact, considering how extensive the variety is in so many other areas of Pinnacle.
Payment and Withdrawal Methods
Now onto something much more positive here: Pinnacle does an excellent job of explaining everything you need to know regarding its payment types. The detail is actually far too extensive to be repeated here, with a huge amount of information regarding fees, processing times and other information all being available for the payment types on the site.
There’s also an Account Verification FAQ, which provides information on the hows and whys when it comes to uploading and verifying your documentation. This can include things like your passport, identity card, driver’s license, utility bills and more. This should pretty much answer all the questions you have with regards to banking. However, there is extra help should you need it, which handily brings us on to our following section…
Customer Support
Yes, if their extensive Help and FAQ sections don’t answer your questions, then you can get in touch with their excellent customer service team. They are available around the clock to help you with any issues you may have.
Reliability and Security
You don’t get to be around for more than 20 years without getting a good reputation for being reliable and secure. However, for those who are curious, Pinnacle has two gaming license: a Malta Gaming License and a Curacao Gaming License. Encryption technology is also utilised to keep your documents and personal details safe.
Pinnacle Summary
While the things that Pinnacle is missing aren’t insignificant, they are all things that plenty of people don’t consider vital to their online betting experience. Perhaps they are deeply important to your betting experience and if that’s the case, then it’s a shame because this really is an excellent betting site.
For those who can live without the likes of sports promotions though, to give but one example, the upside is significant. There’s a reason Pinnacle is so loud and proud when it comes to its selling points. That’s because they really are what sets them apart from the pack. They even excel in surprising places, with e-sports being a clear example.
Pinnacle won’t hit everything on everybody’s list of things they want from a bookmaker but when they do hit, it’s quite often a perfect shot.