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Supabets Sports Betting Review 2020

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Introduction

Having been established in 2008, Supabets is among the best betting sites in South Africa. At the time of writing, Supabets has over 70 branches in South Africa, Ghana, Zambia, Zimbabwe, and Tanzania, and is available in several other African countries, including the likes of Nigeria, Niger, and Kenya, among others.

The purpose of this review is to determine whether Supabets is the best betting site for you. Does Supabets tick all the right boxes? Read on to find out, and learn much more, in due course of our in-depth Supabets Sports Betting Review.

Registration process


  • Streamlined registration process, which requires you to enter your first name, last name, email address, and phone number. You must choose a unique username, select your country of residence, enter your ID/Passport number, and enter a password
  • Click on the red coloured “Register” number when you have entered the above mentioned details
  • An OTP will be sent to your registered mobile number
  • You must complete the FICA Process to activate your account (Email a copy of your ID Book, and Proof of Residence to help@supabets.co.za)

supabets registration form

As soon as you open Supabets’ website, you will be redirected to its homepage. To access Supabets’ registration form, click on the glowing, green-coloured “REGISTER NOW!” button, at the top-right of your screen. As soon as you click on this button, Supabets’ registration form will appear on your screen.

You must enter your first name, last name, email address, and phone number. You must choose a unique username, select your country of residence (South Africa), enter your ID/Passport number, and enter a password.

It must be noted that South African ID Numbers are 13 digits long. The first 6 digits indicate your date of birth (YYMMDD), the next 4 digits indicate your sex (0000-4999 for females, and 5000-9999 for males), the 11th digit indicates the status of your citizenship (1 for permanent residents, and 0 for South African citizens), and the last 2 digits act as a checksum, to verify an ID Number.

As soon as you have entered these details, complete the “I’m not a robot check”, and click on the red-coloured “Register” button. As can be seen from the below mentioned image, you cannot proceed until all errors that have resulted in due course of filling the registration details, have been corrected.

supabets registration form part 2

As soon as you click on this button, Supabets will send an OTP to your registered mobile number. You must enter this OTP, as can be seen from the below mentioned image, and click on the red-coloured “Submit” button.

supabets registration form part 3

The registration process is complete at this stage. That being said, you must complete the FICA Process to activate your account (Email a copy of your ID Book, and Proof of Residence to help@supabets.co.za). Your account will not be activated until your verification details are verified, and you cannot deposit funds into your Supabets account till then.

supabets fica information

Deposits and Withdrawals options


  • Supabets offers several deposit and withdrawal options
  • You can choose to deposit funds into your account via a Supabets Prepaid Card, Cash Deposits at supported banks, and Skrill
  • The minimum deposit amount at Supabets is R 1
  • For withdrawals above R 25,000, you must complete the FICA process again

supabets payment options

As soon as you complete the FICA Process to activate your account, and your account is verified, you can proceed to deposit funds into your Supabets account. Click on the “DEPOSIT” option, present at the top-right of your screen, to access the deposit options on offer, at Supabets.

At Supabets, you can choose to deposit funds into your account via a Supabets Prepaid Card, Cash Deposits at supported banks, and Skrill. If you visit a Supabets branch, you can purchase a Supabets Prepaid Card.

To transfer funds from your card, to your Supabets account, select the “Supabets Prepaid” option, scratch off the silver foil at the back of your card, input the “PIN Number”, and “Serial Number”, and click on the “Redeem” option.

You can also choose to use Skrill, or make a Cash Deposit at either of these banks – Standard Bank, ABSA Bank, Nedbank, and First National Bank. All you have to do is visit either of these banks, and deposit funds into Supabets’ account, using the below mentioned details –

Standard Bank

Account Name – Portapa 2

Branch Name – Universal Branch

Branch Code – 018 505

Account No – 28 287 77 11

Reference Number – “Your Username”

ABSA Bank

Account Name – Portapa 2

Branch Name – Universal Branch

Branch Code – 632 005

Account No – 408 092 4892

Reference Number – “Your Username”

Nedbank

Account Name – Portapa 2

Branch Name – Universal Branch

Branch Code – 198 675

Account No – 100 351 1511

Reference Number – “Your Username”

First National Bank

Account Name – Portapa 2

Branch Name – Universal Branch

Branch Code – 257 705

Account No – 6238 287 2820

Reference Number – “Your Username”

Once you have transferred funds, you must send Supabets an email at support@supabets.co.za, with proof of payment. Deposits should reflect on your account within 3 days.

You can choose to visit a Supabets branch to withdraw money (Do not forget to take your ID), or withdraw funds via Bank Transfer. You must generate a unique withdrawal number on the betting site first, stating the amount you want to withdraw, before visiting a Supabets branch – You must show this unique number at the branch.

To withdraw funds via Bank Transfer, you must send Supabets an email at withdrawal@supabets.co.za, stating the amount you want to withdraw, your account details, and your username.

When making withdrawals exceeding the R 25,000 mark, you must complete the FICA process again.

Welcome Bonus


  • At the time of writing, Supabets is offering a 100% welcome offer bonus up to R 10,000, on your first deposit
  • Certain terms and conditions apply for the same.

supabets welcome offer

At the time of writing, Supabets is offering a 100% welcome offer bonus up to R 10,000, on your first deposit. Certain terms and conditions apply for the same. To avail Supabets’ welcome offer bonus, you must complete the FICA Process to activate your account (Email a copy of your ID Book, and Proof of Residence to help@supabets.co.za), and deposit funds into your account.

You must then place a qualifying bet by wagering your first deposit on odds of 11/10 (2.1) or more. Once you receive the welcome offer bonus amount, it must be wagered five times at odds of 11/10 (2.1) or greater, before you can transfer funds from your bonus wallet to your main balance.

It must be noted that you cannot withdraw your initially placed stake, if your qualifying bet results in a win. You can withdraw the profit obtained on your qualifying bet though.

Sportsbook promotions


  • At the time of writing, Supabets is offering several wonderful promotional offers
  • Supabets is offering an extra bonus of up to 125% on Multi Bets
  • The betting site is also offering 10% money back on all losing bets, tabulated on a weekly basis

supabets multi-bet special offer

At the time of writing, Supabets is offering several enticing promotional offers. If you place Multi Bets on 2 or more selections, you will receive an extra bonus of up to 125%! The offer is valid on bets with odds of 7/14 (1.35) or more. If one or more selections of your Multi Bet are declared void, those selections will not be counted towards your extra bonus.

Here is how the extra bonus scheme works –

EventsExtra Bonus Amount
2 Events2.5%
3 Events3%
4 Events5%
5-6 Events10%
7 Events13%
8 Events14%
9 Events15%
10-12 Events17%
13-15 Events20%
16-18 Events25%
19-21 Events30%
22-24 Events35%
25-27 Events40%
28-30 Events45%
31-34 Events50%
35-37 Events75%
38-43 Events100%
44-50+ Events125%

Supabets is also offering a promotional offer with respect to money back. You will receive 10% money back on all losing bets, tabulated on a weekly basis. You will receive your money back bonus every Tuesday. That being said, only Single Bets qualify for Supabets’ money back promotional offer. There are several other wonderful promotional offers on offer, at Supabets.

 

VIP Program

At the time of writing, Supabets does not offer a VIP Program, or a Loyalty Bonus System. While they are offering a promotional offer which resembles the perks of a Loyalty Bonus System (As has been mentioned in the previous section of this review), the offer is not a Loyalty Bonus System.

Given the importance of such programs in attracting, appeasing, and retaining loyal customers, we hope that Supabets offers their customers a VIP Program and/or a Loyalty Bonus System in the near future.

Pre-match offer


  • At the time of writing, Supabets offers odds on more than 15 sports
  • Competitive odds are on offer, with several active sports markets
  • Supabets comes with a wonderful in-play section with several features, sans an option to live stream matches
  • The betting site does not offer odds on Esports and Specials

supabets pre-match betting

At the time of writing, Supabets offers odds on more than 15 sports. You can choose to punt on several sports markets, including popular markets like Football, Basketball, and Tennis, among others, and unique markets like Mixed Martial Arts, Snooker, and Darts, among others.

At Supabets, the minimum stake that you can place, is R 5, while the maximum stake that you can place on a bet depends on the sport that you are placing a bet on, the number of selections that you have made, and the odds in favour of the placed bet. The maximum pay out for a Single Bet is R 50,000, while you can win up to R 10,000,000 on a placed Accumulator Bet (Football).

The maximum pay out for a Single Bet in all other sports is R 10,000, while you can win up to R 200,000 on a placed Accumulator Bet.

Before placing a bet on Supabets, or any betting site for that matter, you must perform your due diligence, and scout the odds on offer at various betting sites, before placing a bet on a betting variant that you desire. Some betting site may be offering better odds on a betting variant that you want to place a bet on, and you will reap higher profits off a placed bet (If you win), if you place a bet on that particular betting site.

Bookmakers earn off bookmaker’s margin, and you must know how to calculate bookmaker’s margin for a betting variant. Bookmaker’s margin refers to the margin which exists about the mark of 100% (Ideal market). You must keep in mind the fact that the higher is bookmaker’s margin for a betting variant, the less likely you are to win a bet.

Margins nearer to the ideal market mark are better, while margins which exceed the 110% mark are not worth punting on. You can determine bookmaker’s margin for a bet, by calculating the Odds Overround for a betting variant. While all these terms may seem complex, you will get a hang of them over time.

To determine the Odds Overround for a bet, divide each individual outcome of a betting variant by 100 (After converting them to the decimal form). Add all the resulting numbers together. The obtained number can be used to determine bookmaker’s margin, for that particular betting variant.

 

Esport

In today’s day and age of technological advancements, Esports have conjured quite the storm among young punters and gamers. Several fascinating Esports tournaments take place on a local, and global scale. At the time of writing, Supabets does not offer odds on Esports, which is rather disappointing. We hope that they do so, sooner rather than later.

 

Other4 Specials

At time of writing, Supabets does not offer odds on Specials, which is a major let-down, given the popularity of betting variants of this nature. We hope that Supabets offers odds on betting variants in categories like Politics, and Entertainment, among others, in the near future.

 

Cash Out and Bet Builder

At the time of writing, while Supabets offers Cash Out, it does not offer Bet Builder. Cash Out allows you to retrieve partial winnings on a placed bet, if you feel that you may go on to lose a placed bet. This gives you security of the funds that you have placed on a bet, as you could go on to win more, or less than your initially placed stake.

The amount of money you receive of course, depends on the odds in favour of the bet that you have placed, at the time of Cashing Out, and the exact instance of Cashing Out. We hope that the betting site offers its customers an option to build a bet in the near future, as Bet Builder in essence allows you to create a bet to your liking, by combining several unique selections together.

Live offer


  • A plethora of in-play markets are at offer
  • Several popular and unique betting variants are on offer, at Supabets
  • Live Multiview, Live Calendar, Statistics, and Results sections are available
  • At the time of writing, Supabets does not offer live streaming

supabets live betting

At the time of writing, Supabets is offering an excellent in-play section. While Supabets does not offer live streaming of sports events, it more than makes up for this, by offering a plethora of comprehensive live betting options. To access Supabets’ live betting section, click on the “LIVE BETIING” button, present at the top-left of the sports slider, at the left-hand side of your screen.

As soon as you click on this button, you will be redirected to Supabets’ live betting arena. As can be seen from the above mentioned image, the betting site provides an “Overview”, “Event View”, “Multi View”, and “Calendar”. If you click on the “Overview” option, you will see various in-play matches. If you click on any of these matches, you will be redirected to the betting arena of that particular match.

Supabets offers a wonderful selection of popular and unique betting variants. The betting site also offers a graphical representation of ongoing matches, second-by-second live updates, and detailed statistics with respect to an ongoing match. You can follow and bet on up to six matches at the same time, by making use of the betting site’s “Multi View” option.

You can plan your betting calendar by accessing the betting site’s “Calendar” option, and going through all upcoming games. If you want to access in-depth statistics, you can access the betting site’s “Results” and “Statistics” sections, by hovering your mouse over the “RESULTS” option, present on Supabets’ main navigation bar, and clicking on either of the two options (“Results” or “Statistics”).

Both of these sections are excellent when it comes to gauging through team and player statistics, and can play a major role when it comes to building a betting strategy.

Security


  • Supabets is one of the most popular betting sites in South Africa
  • The betting site is also available in several African countries, including the likes of Zambia, Ghana, Kenya, Nigeria, Niger, Zimbabwe, and Tanzania, among others
  • The betting site is licensed and regulated by the Mpumalanga Gambling Board, under the Registration No. 2009/016148/07
  • Supabets comes with a responsible gambling section
  • Safe, secure, and reliable

At the time of writing, Supabets is one of the most popular betting sites in South Africa. Supabets is also available in several other African countries, including the likes of Zambia, Ghana, Kenya, Nigeria, Niger, Zimbabwe, and Tanzania, among others. The betting site is licensed and regulated by the Mpumalanga Gambling Board, under the Registration No. 2009/016148/07.

Supabets is safe, secure, and reliable, and ensures that your personal information, and stored funds, remain safe on the platform – Away from the reach of miscreants. The betting site comes with a responsible gambling section, which provides its customers with information with respect to safe gambling, and a questionnaire which will help you assess whether you are practising safe betting.

To access Supabets’ responsible gambling section, scroll down to the bottom of your screen, and click on the “Responsible Gambling” option, present under the “TERMS AND LEGAL” header.

You can choose to disable your account on a temporary basis, if you ever feel that you are over-indulging yourself on Supabets’ platform, by sending in an email at info@supabets.co.za. Supabets’ responsible gambling section also come with links to https://responsiblegambling.org.za/, and https://www.mer.org.za/, to further help you control, and limit your gambling activities, if it is harming your physical and mental state of mind.

You must practise safe betting at all times, set a fixed deposit limit on a weekly or monthly basis, and formulate a safe betting plan, to ensure that betting is a ‘happy’ venture for you, and to protect your hard-earned money from being eaten away on gambling activities.

Supabets offers protection of your stored funds, and ensures that they can you pay you back in full, if they go bankrupt at any point of time in the future. They do not use the winnings generated on the platform to support the cost it takes to run their various platforms. Supabets is not linked to any criminal activity whatsoever.

The betting platform ensures that all the numbers that are generated on the platform, are done in due course of a random number generation procedure. The betting site has no control over you winning or losing a placed bet.

Service and Customer Support


  • You can contact a customer support representative via Skype, SMS, Email, Live Chat, and Free Phone Call
  • Supabets does not offer 24/7 customer support service
  • Customer support service is available from 06:00 - 22:00 SAST
  • Customer support representatives are responsive when on duty
  • Separate email addresses are available, as per the purpose of contact
  • Responsible gambling section is available

supabets service and support

At the time of writing, you can contact a Supabets customer support representative via Skype, SMS, Free Phone, Email, and Live Chat. To access Supabets’ contact section, scroll down to the bottom of the website, and click on the “Contact Us” option, present under the “Help” header, at the centre of the bottom of your screen.

As soon as you click on this option, you will be redirected to a page which looks like above mentioned picture. The easiest mode of contact is via Live Chat. To chat with a customer support representative, click on the red coloured “Chat” button, present at the bottom-right of your screen. As soon as you click on this button, a chat box will pop up – You will have to enter your name, email address, query purpose, and a query message.

As soon as you enter these details, you will be connected to a customer support representative. We tried contacting Supabets via Live Chat, and we received an instant response. Our query was addressed within five minutes, which is a good sign, when it comes to the betting site’s customer support service quality. It must be noted that Supabets does not offer 24/7 customer support service – They are only available from 06:00 – 22:00 SAST.

If you would rather contact a customer support representative via email, you can email Supabets at either info@supabets.co.za, or support@supabets.co.za. You should receive a response within a day.

You can choose to call the betting site as well, by either dialling +27 11 215 7000, or +27 11 215 7018. If you have a query pertaining to football specifically, you can dial 0861 762237. A customer support representative will call you back, if you contact them outside their hours of duty.

Supabets comes with an option to contact customer support service via SMS as well. You must SMS “HELP” to 31388. Lastly, you can also contact Supabets via Skype – skype:supabets.support?call.

The betting site comes with an in-depth responsible gambling section as well.

Design and Usability


  • Modern design set in an aggressive mix of black and red, with a hint of white
  • Flickering buttons, and multi-coloured options, to signify distinctness
  • You can visit all major options of interest, via Supabets main navigation bar, its sports slider, and the homepage at large
  • Supabets comes with “Results” and “Statistics” sections as well, which are excellent when it comes to gauging through team and player statistics, and can play a major role when it comes to building a betting strategy

Supabets comes in a modern design, set in an aggressive mix of black and red, with a hint of white. There are several flickering buttons, and multi-coloured options on the website, to signify distinctness of options. You can easily visit all major options of interest, via Supabets main navigation bar, its sports slider, and the homepage at large.

If you look at the betting site’s main navigation bar, you will see options to access its “PROMOTIONS”, “RESULTS”, and “FIXTURES” sections, among other options.
If you want to access in-depth statistics, you can access the betting site’s “Results” and “Statistics” sections, by hovering your mouse over the “RESULTS” option, present on Supabets’ main navigation bar, and clicking on either of the two options (“Results” or “Statistics”).

Both of these sections are excellent when it comes to gauging through team and player statistics, and can play a major role when it comes to building a betting strategy.

If you look at the left-hand side of your screen, you will see the betting site’s sports slider, which comes with options to access the various sports on offer at Supabets, its other products, and its live betting arena.

To access Supabets’ live betting section, click on the “LIVE BETIING” button, present at the top-left of the sports slider, at the left-hand side of your screen. You can follow and bet on up to six matches at the same time, by making use of the betting site’s “Multi View” option.

You can plan your betting calendar by accessing the betting site’s “Calendar” option, and going through all upcoming games.

If you scroll down to the bottom of your screen, you will see options to access the betting site’s “RESPONSIBLE GAMBLING” section, “CONTACT US” section, and “PRIVACY” section, among other options.

Supabets’ responsible gambling section comes with several options. You can choose to disable your account on a temporary basis, if you ever feel that you are over-indulging yourself on Supabets’ platform, by sending in an email at info@supabets.co.za. Supabets’ responsible gambling section also come with links to https://responsiblegambling.org.za/, and https://www.mer.org.za/, to further help you control, and limit your gambling activities.

To chat with a customer support representative, click on the red coloured “Chat” button, present at the bottom-right of your screen. As soon as you click on this button, a chat box will pop up – You will have to enter your name, email address, query purpose, and a query message.

As soon as you enter these details, you will be connected to a customer support representative.

Mobile


  • At the time of writing, Supabets is offering a Sportsbook + Other Products app
  • The app is available for both Android and iOS users
  • The betting site comes with a mobile-friendly website, and an app mimicking website as well

At the time of writing, Supabets comes with a Sportsbook + Other Products app for both Android, and iOS users. The betting site also comes with a mobile-friendly website, and a website which mimics its app’s outlook.

To download Supabets’ app, visit https://supabets.co.za/Sport/Default.aspxSport/Default.aspx, with your mobile phone, and scroll down to the bottom your screen. You will see an option to download the betting site’s app.

Supabets’ app allows you to bet on the go, and provides for great convenience. Long gone are the days when you have to sit in front of your desktop system, or laptop, in order to place an online bet. To put it into perspective, Supabets’ app is quite simple, and does not feature extravagant graphics. In all honesty, Supabet’s desktop version looks better than its app’s outlook.

The same welcome offer, and promotional offers are on offer on the app, as are on the desktop version of the betting site. To access Supabets’ mobile-friendly website, open this link – https://mobile.supabets.co.za/Home.aspx. Supabet’s mobile-friendly website does not look the part, yet is serves its purpose.

To access the betting site’s app mimicking website, open this link – https://app.supabets.co.za/.

Other products


  • At the time of writing, Supabets offers Lotto, Lottery, Spin and Win, Lucky 5, Lucky 6, and Lucky 7, under “SupaNumbers”. Supabets also offers “Sport Exotics” (Virtual Sports).

To access Supabets’ SupaNumbers products, click on the options present on the top-left of the Sports slider, at the left-hand side of your screen. To access the betting site’s Lotto, and Lottery section, click on the “SUPANUMBERS” option.

To access its Spin and Win section, click on the “SPIN & WIN” option. To access the betting site’s Lucky 5, Lucky 6, and Lucky 7 section, click on the “bet games” option.
The betting site’s Sport Exotics fall under the “SUPA 6 EXOTICS” section. All of the above mentioned products come with several different markets to choose from.

SupaNumbers offers great variety of application, and the betting site’s Sport Exotics offers Virtual Football, and Virtual Horse Racing at the time of writing.

Summary


Supabets is among the best betting sites in South Africa, and is available in several other African countries, including the likes of Ghana, Zambia, Zimbabwe, and Tanzania, Nigeria, Niger, and Kenya, among others. The betting site is perfect for placing bets on football markets, and comes with several impressive features.

That being said, the purpose of this review is to determine whether Supabets is the best betting site for you. Having gone through its offerings in detail, we have determined that Supabets may just be the right betting site for you. Of course, Supabets does come with a fair share of disadvantages, but it does tick all the right boxes, when it comes to sports betting.

Let’s first explore the betting site’s cons, before getting into its pros. At the time of writing, Supabets does not offer a VIP Program, or a Loyalty Reward System. The betting site offers a comparatively low number of promotional offers as well. Supabets does not offer odds on Esports, and Specials, which is a major disappointment.

The betting site does not offer its customers an option to build a bet via Bet Builder. Supabets does not come with an option to live stream matches as well. Supabets offers a limited number of responsible gambling options, to implement safe betting.
With that, let’s explore the advantages of Supabets. As mentioned before, the betting site offers a large number of football markets, and excellent odds on offer. The betting site’s live betting arena is second to none, and comes with several options which make in-play betting a joy. The betting site has over 70 branches, spread across several African countries at the time of writing, and a number of deposit and withdrawal options.

Supabets also offers dedicated results and statistics section, which is a huge plus when it comes to creating a betting strategy, and implementing it.

Supabets is safe, secure, and reliable, and comes with an excellent mobile app for both Android, and iOS users. If you are not a fan of sports betting, Supabets offers several other products as well, under its SupaNumbers section. All in all, Supabets is an ideal betting site for football lovers, and other sports fans as well.

Nishant Bhattacharya is a football lover, and a staunch Liverpool supporter. He has been working as a writer for over 11 years and loves to write on sports and technology.

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